[colug-432] Comcast and connectivity alternatives

Jeff Stebelton jeff.stebelton at gmail.com
Sat Mar 1 20:23:13 EST 2014


Got my uverse installed today. I'm getting consistent 35 Mbs down and 5 Mbs
up. I've seen as high as almost 40 down when I can kick my daughter off of
Netflix. I'm a happy man.
On Feb 19, 2014 6:55 AM, "Stephen P. Molnar" <s.molnar at sbcglobal.net> wrote:

> I switched to U-verse about 15 months ago when the monthly charge for DSL
> went up again.  I didn't realized at the time that the telephone service,
> included with what I wanted was VOIP!  The phone service kept dropping
> while maintaining the internet connectivity.  It took three service calls
> by techs (?) of questionable ability (I was convince that the first one
> wasn't sure as to what end of the screwdriver was the handle).  To shorten
> the story a bit the third technician did, indeed, know what he was doing
> solved the problem.  Part of his solution was my calling the AT&T Business
> Office and demanding that my telephone service be returned to an analog
> line, while maintaining the same overall monthly rate (that was his
> suggestion and a learning experience for the customer service person I
> talked to).
>
>
>
> All was then well until two months ago when the U-verse bill increased  by
> ~40%, it was the end of the introductory year.  I solved that problem by
> allowing the download rate to be degraded.  I'm still getting good
> transmission rates.
>
>
>
> Bottom line is that I'm satisfied with U-verse (at least so far).  Oh yes,
> they did try to bundle TV with the service, but had no  answer to the
> question 'why should I pay for many channels of garbage when I never watch
> what's available over the air?'
>
>
>
> Stephen P. Molnar, Ph.D.                                    Life is a
> fuzzy set
>
> Foundation for Chemistry                                   Stochastic and
> multivariate
>
> www.FoundationForChemistry.com
>
> (614)312-7528 (c)
>
> Skype:  smolnar1
>
>
>
> *From:* colug-432-bounces at colug.net [mailto:colug-432-bounces at colug.net] *On
> Behalf Of *Jeff Stebelton
> *Sent:* Tuesday, February 18, 2014 6:44 PM
> *To:* David Reed
> *Cc:* Central OH Linux User Group - 432xx
> *Subject:* Re: [colug-432] Comcast and connectivity alternatives
>
>
>
> I looked at this again and it says:
>
> Residential AT&T High Speed Internet service includes 150 gigabytes (GB)
> of data each billing period, and residential AT&T U-verse High Speed
> Internet service includes 250 Gigabytes (GB) of data each billing period.
> U-verse with Gigapower, where available, includes 1 terabyte (TB) of data
> each billing period. The data you send and receive each month contributes
> to your monthly data plan.
>
> I'm on the U-verse site, looking at Internet only plans and they are
> calling it U-verse High Speed Internet. It looks to me like I'd be ordering
> U-verse High Speed which is capped at 250 Gb. Am I missing something?
> (probably am which is why I'm asking.. =-)
> "Get new U-verse High Speed Internet and receive a discounted rate for 12
> months... blah blah"
>
> And...
>
> I watched the video "Broadband Usage Overview" in your link and it also
> made a distinction between AT&T High Speed Internet and U-verse High Speed
> Internet. I couldn't find anything that mentioned TV or bundling. Is that
> hidden and if I sign up I'd find "U-verse High Speed Internet" really means
> U-verse Bundled TV and High Speed Internet? Not trying to pick at what you
> said; I just want to make sure if I sign up I know what I'm getting.
>
>
>
> On Mon, Feb 17, 2014 at 7:54 AM, David Reed <dave256 at mac.com> wrote:
>
> This says 150GB if you don’t also have tv.
>
>
> http://www.att.com/esupport/article.jsp?sid=KB409045&cv=812#fbid=wpWmyP0XTGj
>
> Dave
>
>
> On Feb 17, 2014, at 7:35 AM, Jeff Stebelton <jeff.stebelton at gmail.com>
> wrote:
>
> > I chatted with a service rep who told me it was 250 Gb per month. I'll
> find that on their site before proceeding. If ordered online they're
> offering a $50 gift card right now, including Internet only.
> > The setup process is telling me:
> >
> > A $100 one-time Internet equipment fee automatically applies for orders
> without U-verse TV or orders with select lower Internet speeds.
> >
> > It's put in the cart as $99.00. Go figure. =-)
> > So in my cart I have the following:
> >
> > AT&T Rewards
> > Additional online only $50 reward card when you order today!     $50.00
> >
> > Monthly Charges TOTAL    $71.95
> > One-Time Charges TOTAL    $99.00
> > Your Estimated First Bill*  This total is only an estimate of your first
> bill. The monthly charges on your first bill will be slightly higher than
> normal. The charges may vary based on the following:
> >
> >     Monthly charges are billed one month in advance
> >     Prorated monthly charges from date of installation to start of bill
> period
> >     Taxes, fees, and surcharges
> >     Applicable installation charges
> >
> >     $170.95
> >
> > My next option is to order, so it looks like the $99.00 install fee is
> the only one. But I've dealt with AT&T before.. heh.
> >
> >
> >
> > On Mon, Feb 17, 2014 at 7:09 AM, <davelist at mac.com> wrote:
> > AT&T only sends the channel(s) you are watching to your house so in
> effect everything you are watching is streamed to you. Note this means you
> need one of their boxes on every tv you want to use with their service. So
> the phone lines can (at least with their current technology) carry a max of
> 45 Mbps total so 3 HD channels takes over 30 Mbps leaving less than 18 Mbps
> for internet.
> >
> > Rick answered Jeff’s other question, but Jeff, check the 30 day
> guarantee if you’re just getting internet (and then I think the cap is
> 150GB instead of 250GB). And I suspect they won’t waive the fees (and no
> gift card) since they’re not getting as much money from you per month as if
> you were getting UVerse.
> >
> > Dave
> >
> >
> > On Feb 16, 2014, at 1:27 PM, FiL Farris <philipfarris at gmail.com> wrote:
> >
> > > When you say your recording HD channels @ 10 - 12 Mbps are you
> referring to some type of streamed media  or HD shows coming into the
> digital tuner(s) of your cable box?
> > >
> > > On Feb 16, 2014 12:30 PM, <davelist at mac.com> wrote:
> > >
> > > AT&T has run fiber to newer neighborhoods so you if you are lucky
> enough to have fiber to your house, you might be able to get those speeds.
> I made another post about this but maybe you didn’t see it. I finally got
> fed up with TW (after about 13 years with them) and switched to AT&T
> U-Verse. I don’t have fiber to my house. There is an AT&T box near my
> neighborhood (about 1/4 mile straight line distance from my house) that I
> suspect has fiber to it and then phone lines to my house. I’m paying for
> the 18 Mbps (and I think 2 Mbps up) service and speed tests report 16-20
> Mbps (and 1.5-2 Mbps up) so I’m reasonably happy.
> > >
> > > I think right now the max they can get is 45 Mbps total over the phone
> line with their current technology so if I’m recording 3 HD channels (I
> think those take around 10-12 Mbps each), the internet drops to 7-10Mbps,
> but as long as no more than 2 HD channels, the internet seems consistent
> (where I live in Hilliard - obviously YMMV). I hear that max over phone
> lines may go up to 70 Mbps this year in which case I shouldn’t see any
> slowdown when recording 3 HD channels. But I don’t think you’ll get 45 Mbps
> internet if you’re watching/recording tv unless you have fiber to your
> house.
> > >
> > > AT&T will give you 30 days to try out their system before you’re
> locked into a 1 year contract so I kept TW for 3-4 days while I tested
> AT&T’s service. I had a 6-7 year old TW HD DVR that I hated. It would
> occasionally not record shows it should and interface was sluggish and took
> too many button presses to do some things IMO. And it only held about 30
> hours of HD shows whereas the AT&T DVR seems to hold around 150 hours of HD
> shows (if you get their U300 or U450 service you get that larger capacity -
> don’t recall what capacity is for U100 or U200 but it’s less). TW signal so
> it would occasionally cut out for 1/2 a second so watching tv was annoying
> at times. TW’s internet service was reasonably reliable but the extreme
> cold caused my internet to go out for half a day multiple times in January.
> > >
> > > After 4 weeks with AT&T’s service, I’m happy as DVR hasn’t missed a
> show and internet has been reliable even in the cold temperatures. AT&T
> will waive some, but not all of the installation fees and then give you a
> gift card so the end result is all the fees are covered. They seem to be
> making a big push to get new subscribers right now. They do give you a big
> discount to get you hooked. We’ll see what price they’re willing to give me
> in a year when the contract is up. I’m hopeful it will be reasonable since
> I’m lucky enough to have the options of TW, WOW, and UVerse in my
> neighborhood. At this point, I’ll stick with them if the price is
> reasonable and if not look into WOW.
> > >
> > > Right now I’m paying what I was before with TW (and I had a pretty
> decent discount from TW’s listed prices) but also have a second box in the
> basement so I can watch tv while exercising. I’ve got a few more channels I
> actually want to watch and a larger capacity DVR that works well. I had
> TW’s 12-15 Mbps (can’t remember exact speed) internet service so internet
> speed is slightly faster than what I had.
> > >
> > > I had checked my usage on my router last year and I was using 100-150
> GB a month so the 250 GB (gigabyte not 250 Gb - gigabit) data cap doesn’t
> bother me too much. I suspect if you watch a lot of streaming video (we
> don’t have netflix) that could be an issue.
> > >
> > > And yes, watch what the installer does so you can go back to TW if you
> want easily. I wanted the internet router in an upstairs bedroom/office so
> they ran the internet service (which is what the tv runs over too) up the
> phone line to that office. Then the box in the office splits out the tv and
> internet and they ran the tv data back down to the basement using the coax
> line in the office. Since I only have two tvs they put the actual DVR in
> the basement there and then are using a wireless box for the first floor
> tv. I think we could have run the signal back up to the first floor over
> the coax if we wanted.
> > >
> > > I still have Vonage for my home phone (AT&T offered me 200 minutes for
> the price I’m currently paying Vonage for unlimited so I didn’t switch the
> phone). I told the installer I still wanted the phone outlets to work and
> he ran the internet up to the office over two of the four phone wires, put
> a double jack in the office and the other two wires run the phone back to
> the phone outlets throughout the house.
> > >
> > > Dave
> >
> >
> > _______________________________________________
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> > colug-432 at colug.net
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> >
> >
> >
> > --
> > Jeff Stebelton GCIA GCIH GPPA GWAPT CEH SFCP
> > _______________________________________________
> > colug-432 mailing list
> > colug-432 at colug.net
> > http://lists.colug.net/mailman/listinfo/colug-432
>
>
>
>
> --
>
> Jeff Stebelton GCIA GCIH GPPA GWAPT CEH SFCP
>
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> Content preview:  I switched to U-verse about 15 months ago when the
> monthly
>    charge for DSL went up again. I didn't realized at the time that the
> telephone
>    service, included with what I wanted was VOIP! The phone service kept
> dropping
>    while maintaining the internet connectivity. It took three service calls
>   by techs (?) of questionable ability (I was convince that the first one
> wasn't
>    sure as to what end of the screwdriver was the handle). To shorten the
> story
>    a bit the third technician did, indeed, know what he was doing solved
> the
>    problem. Part of his solution was my calling the AT&T Business Office
> and
>    demanding that my telephone service be returned to an analog line, while
>   maintaining the same overall monthly rate (that was his suggestion and a
> learning
>    experience for the customer service person I talked to). [...]
>
> Content analysis details:   (5.6 points, 5.0 required)
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>  pts rule name              description
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> --------------------------------------------------
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>  1.8 ONE_TIME               BODY: One Time Rip Off
>  0.7 MIME_HTML_MOSTLY       BODY: Multipart message mostly text/html MIME
>  0.0 HTML_MESSAGE           BODY: HTML included in message
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