<div dir="ltr"><div class="gmail_extra">I had similar issues when I was still renting. Finally, the TWC support people told me to swap out the modem. You basically take it over to the place on Olentangy River Rd (just south of Third) and they do the swap for free (but I think you need an RMA or some sort of work-order created first by the TWC support person).</div>
<div class="gmail_extra"><br></div><div class="gmail_extra">You can do a bit of self-diagnosis by pointing your browser at the modem and looking at the log files on it. Sometimes the logs reveal the reason for the restart (e.g., because of inability to reach the head-end, synchronization issues, etc.). You can also read the signal levels and see how many channels are actually active, etc.</div>
<div class="gmail_extra"><br></div><div class="gmail_extra">Previous items with more info: <a href="http://lists.colug.net/pipermail/colug-432/2012-June/001747.html">http://lists.colug.net/pipermail/colug-432/2012-June/001747.html</a> and <a href="http://lists.colug.net/pipermail/colug-432/2012-June/001746.html">http://lists.colug.net/pipermail/colug-432/2012-June/001746.html</a></div>
<div class="gmail_extra"><br></div><div class="gmail_extra">Jeff</div><div class="gmail_extra"><br></div><div class="gmail_extra"><br></div><div class="gmail_extra"><br></div><div class="gmail_extra"><br><div class="gmail_quote">
On Thu, Feb 13, 2014 at 10:31 PM, <span dir="ltr"><<a href="mailto:michael@yanovich.net" target="_blank">michael@yanovich.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
<div id=":6c8" style="overflow:hidden">Also, the problems I often experience with TWC are disconnects that last for a split second and they occur at random times throughout the day every 2 to 5 days. It isn't that the Internet goes out for long, it is only a few seconds, it is the lost of all my connections. (I run various SSH proxies to different hosts for different reasons, and these sit in the background). Often these get disconnected and are not re-established. That is what makes it annoying. What I have noticed is that when this happens is that my cable <span class="">modem</span> lights appear to act like it was just restarted. My IP address doesn't change though. Oh well.</div>
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