[colug-432] Microcenter

[Aaron Howard]

They will also price match newegg and a few other web stores.
On Dec 11, 2012 3:41 PM, "Jeff Frontz" <jeff.frontz at gmail.com> wrote:

> While I don't have any experience with returning big-ticket electronics,
> I've returned (what I felt were) defective consumables-- screen protectors
> for an iPad that, no matter how hard I tried, I couldn't get to be
> completely lint- and bubble free and that ended up in a frustration-induced
> wad.  They were pricey enough that I wanted to take them back.  I expected
> to have to go into histrionics to show just how bad they were and how much
> product I've bought from them over the years (ever since they were in the
> single-floor store on Lane Avenue) and why I deserved to have my money back
> and if they didn't, I'd have the credit card company refuse payment and...
>
> The guy at the returns desk basically looked inside the package to make
> sure there was something inside resembling the product (or to make sure
> they were truly beyond re-sale?), looked at the receipt, and processed the
> credit.
>
> And now they're getting all sorts of good marketing.
>
> I think they came out ahead.
>
>
>
>
> On Tue, Dec 11, 2012 at 3:18 PM, <jep200404 at columbus.rr.com> wrote:
>
>> On Mon Dec 10 23:43:11 EST 2012 Rick Hornsby <richardjhornsby at gmail.com>
>> wrote:
>>
>> > At Microcenter ... They have
>> > always had a very customer-friendly return/exchange policy.
>>
>> > Within the 30 days, I've never once had to argue with Microcenter
>> > about a product that didn't work, was defective, or simply wasn't the
>> > right one.
>>
>> I was considering buying a monitor from them and asked about
>> their dead pixel policy. When the salesman said that they did
>> not have one, I though uh-oh, but he quickly followed up with
>> that I could return it for any reason.
>>
>> I also have good experiences with returning stuff at Microcenter
>> the few times I needed to do so.
>>
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