[colug-432] Insight Broadband Dynamic IP Problem

[Rick Hornsby]

On Feb 10, 2012, at 19:30 , Bill Baker wrote:

> I can't speak to Insight, but I have Earthlink broadband which runs
> through TWC.  My IP address has not changed in months, if not years.
> Ever since I started running my ssh server several months ago, my IP
> address has stayed the same.  I also work at TWC (business class) and I
> have never heard of anyone with the problem you're describing.


The type of problem described is very frustrating and unfortunate.  To nearly everyone at the telco/provider I get on the phone with odd problems like this, they ask "can you get to [cnn.com|yahoo.com|google.com]? yes? nothing is broken."  *argh*

It has at times made me want to spring for business class service, hoping I could get some sort of "reserved bandwidth" and SLA.

WideOpenWest was the exception - they actually tried to understand what I was explaining, and allowed me to explain things to more technical people to get a resoution.