[colug-432] Dell Gray Screen

[Jason White]

I have no information, but if you have photos it might be interesting
to others to document this issue with that specific laptop.

On Thu, Apr 24, 2014 at 7:24 PM, Richard Hornsby
<richardjhornsby at gmail.com> wrote:
>
> That sounds like a hardware/BIOS password?
>
>> while configuring wireless.
>
> seems like odd timing to be prompted for a hardware password.
>
> On Apr 24, 2014, at 12:06 , tom <thomas.w.cranston at gmail.com> wrote:
>
>> I used to get gray screen when refurbishing laptops at Dell. A screen
>> would ask for a password (not the users password) Nobody up the
>> management chain of command could get it. The engineer could not get it.
>> I don't remember what happened to those laptops afterwards.
>>
>> Funny thing, my neighbor got a gray screen on a brand new Inspiron 1520
>> while configuring wireless. I called Dell support for her. A person in
>> India was able to provide me with the password and then I had to re
>> install windows. I should have told her to send it back to dell under
>> warranty and then buy another one.
>>
>> She finally got a Mac and gave me the 1520 which I am running Mint on.
>> No problems.
>>
>> What causes the gray screen? Has anybody running Linux got a gray
>> screen. Is it a Microsoft Centric problem?
>>
>> Tom
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>
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-- 
Jason White