[colug-432] ISP Recommendation

[michael at yanovich.net]

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Are you looking for DSL still or cable internet options too?

Cable-wise, there is WOW and TWC.

I've had WOW and TWC before, they both suck in their own way. I'm
currently with TWC because my apartment building only had a hookup for
TWC and not WOW. In my experience, WOW has pretty good customer service
but crappy quality of their service, and TWC is the opposite, their
customer service is crappy, but their line quality is "okay"-ish.

DSL-wise, I think Verizon provides DSL in the Columbus/Central OH area,
but not FIOS sadly.

I hope this helps.

On 01/16/2015 10:36 AM, Stephen P. Molnar wrote:
> A tale of wor!
> 
>  
> 
> I have been with AT&T as an ISP since 2003, 10 years with DSL and 3 years
> with Uverse.  Each year has required a new router.
> 
>  
> 
> I lost service early Wednesday evening and immediatly called what they
> non-laughingly call "Tech Service".  I have to admit that, once the
> responder understood why I was calling she quickly determined that the
> problem was the modem, not the service line.  ("Tech Service" is located in
> India and every time that I have called there seems to be a communications
> problem.  As Winston Churchill proportidly observed "Two great peoples,
> seuparated by a common language".  There also seems mto be a marked
> inability to deviate from a script.)
> 
>  
> 
> it is now Friday (sending this from the Grandviewew Library) and I am still
> without service.  The person in India told me 1 to 2 business days.
> Unfortunately the web update tells me that nothing ubtil the 17th
> (tommorrow).  Further, the cost keeps increasing and the service decreasing.
> 
>  
> 
> Although there are four AT&T customer outlets here in central Ohio, it is
> "against Policy" for a customer to walk in with a defective modem and obtian
> a replacement.  Rather, some one in India has to contact UPS in this country
> for delivery.
> 
> Enough complaining!
> 
>  
> 
> I have decided to look for another ISP.  I don't want telephone service, nor
> cable TV - just iinternet connectivity!
> 
>  
> 
> I would appreciate recommendations!
> 
>  
> 
> Thanks in advance.

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