[colug-432] new ubuntu user question

[tom]

On 01/22/2015 12:51 PM, Susan Sommerfeld wrote:
> Hi!
> I am a fairly new ubuntu user..not by my choice, it was installed on 
> my laptop by my ex. I do like it though and would like to keep using 
> it. But now I am dealing with having to upgrade several 
> programs..things are starting to act squirrelly here...my mozilla 
> version is very out of date and adobe just leaves a blank gray space 
> where the video should be.
>
> I have ubuntu 12.10 now. I'm guessing that is why the package manager 
> doesn't show any newer versions of mozilla or adobe..it claims I am up 
> to date. So I tried to upgrade my ubuntu with the software updater and 
> got an error message. (I didn't write it down but I'm sure I could get 
> it again because this computer really really does not want to upgrade)
>
> I am looking for someone to hire to help me understand how to use this 
> system. I am not completely incapable, but this is a bit over my head. 
> I've figured out as much as I could with the help documentation. 
> Googling my questions just gives me bunches of code..sigh. I could use 
> help with backups..the best method..and with this upgrade.
>
> Is there someone out there who is willing to help me? Please... A bit 
> of time with someone would help me much more than the hours I have 
> spent trying to follow directions that I struggle with. Thanks so much!!
>
> Susan
>
>
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Have you tried joining the Ubuntu Forum? A good place to get answers 
specific to Ubuntu.

Tom
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