[colug-432] Insight, TW, WOW, VoIP

Jeff Frontz jeff.frontz at gmail.com
Mon May 6 15:15:27 EDT 2013

On Mon, May 6, 2013 at 2:19 PM, Mark Aufdencamp <mark at aufdencamp.com> wrote:

> Soliciting input on VoIP/SIP experiences, Virtual PBX providers, and SIP
> handsets!

I use RingCentral (http://www.ringcentral.com) and a linksys PAP2 (wired
into the second line of my house's phone wiring).  RingCentral is about
$50/month (after all the not-paying-attention taxes and fees) for unlimited
calls to US/Canada, free softfax (send and receive faxes using the same
phone number as your voice number), free SMS forwarding (accept text
messages on your "POTS" phone number), simultaneous ring with affirmative
call acceptance (you can require the called part to "press 1" to accept the
call -- so that you can have your calls sent to a number that might have VM
without worrying that the VM will "answer" the call and stop the
simultaneous ringing), free VM, E911 support, and other really nice
"advanced call-handling" features.  It's SIP-based, so you can fire up your
favorite softphone, too.  They also have a smartphone app for calls, VM,
SMS, and fax messages.

They're primarily aimed at the business market, but they have no problem
dealing with a "business" that has only one seat/phone.

I've been using them for not-quite a year.  My only complaint is that they
were a bit too eager to "help" (and would call all the time to make sure I
was happy -- as well as to see if they could up-sell me). I eventually
asked them to stop calling me unless I called them with a problem and they
stopped immediately.

If you end up wanting to check out RingCentral, let me know -- I think they
have a referral program that gives both the referrer and referred $10/month
off or something.

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